Orin Jewelers, Garden City, MI
Orin Jewelers, located at 29317 Ford Rd, Garden City, MI 48135, is well-regarded for its dedication to fine quality jewelry and exceptional customer service, particularly in the realm of engagement ring creation. The store has a history of over 90 years serving the Metro Detroit area, establishing a reputation built on trust and community commitment. With a knowledgeable staff led by President Orin J. Mazzoni, Jr., they offer a wide range of services, including custom jewelry design, jewelry repair, and ear piercing.
Customers appreciate the welcoming atmosphere and expertise of the staff, particularly noting the professionalism and helpfulness of team members like Tobin Allen and Allison Colby. While many reviews highlight the excellent selection and competitive pricing for engagement rings, some customers have expressed dissatisfaction with certain interactions, citing a lack of personalized attention during their visits.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised the store for its extensive selection of men's wedding bands and the excellent customer service provided by manager Tobin, noting the friendly atmosphere and reasonable prices. This review reflects a strong positive sentiment toward the team’s approach and product offerings.
Worst Review: One customer recounted a frustrating experience with inconsistent communication regarding an engagement ring. They felt overlooked during their visit and ended up going elsewhere due to a perceived lack of genuine interest from the staff.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Orin J. Mazzoni, Jr. (President)
- Tobin Allen (Manager)
- Allison Colby (Fine Jewelry Consultant)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
