Orogio Jewelers, located at 1 Washington St, Tenafly, NJ 07670, is a well-regarded destination for those seeking to create engagement rings and other fine jewelry pieces. Established in 1982, the store is known for its superior craftsmanship and personalized customer service, with owners Edward and Leyla Aydin leading the charge in providing exceptional assistance to clients. The jeweler specializes in designing, repairing, restyling, and modifying quality jewelry, ensuring that each piece crafted reflects the unique vision of the customer.
Customer reviews indicate a strong positive sentiment towards the overall experience at Orogio Jewelers, highlighting the warm and welcoming nature of the owners as well as their extensive knowledge of gems and diamonds. Reviewers appreciate the hands-on service and genuine care the staff provides, particularly when it comes to custom engagement ring creations. Many customers note reasonable pricing and the inviting atmosphere, creating a sense of trust and friendship with the owners.
However, there have been occasional concerns about service speed, with a few mentioning longer wait times for specific repairs. Overall, though, the sentiment remains overwhelmingly positive.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
**Highlighted Reviews:**
Best Review: Jack praised the knowledgeable owners, specifically noting how they went above and beyond to help him repair a cherished watch, showcasing their commitment to customer satisfaction.
Worst Review: N/A
**Opening Hours:**
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed
Staff: Edward Aydin, Leyla Aydin
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.