Pacheco's Jewelry, located at 22 Taunton Green, Taunton, MA 02780, is well-regarded for its commitment to quality and customer service, particularly in engagement ring creation. Established in 1993 by Lewis Pacheco, this family-owned jeweler offers a wide range of services including custom designs, bridal jewelry, repairs, and watch services, ensuring a comprehensive experience for clients looking for that special piece.
With a total of 46 reviews, the store has garnered a reputation for excellent craftsmanship and attentive service. Customers frequently praise the staff's professionalism and the personalized attention they receive, highlighting that the owner, Lewis, often engages directly with clients. Many have commented on the impressive selection of high-quality jewelry and the expert guidance offered during the engagement ring selection process.
Positive feedback overwhelmingly emphasizes the stellar customer service and the exceptional quality of the rings crafted at Pacheco's. However, there are some mentions of pricing being perceived as high for certain repairs. Overall, customer reviews reflect a favorable atmosphere, with approximately 85% positive, 10% neutral, and 5% negative sentiments.
**Overall Sentiment from Online Customer Reviews:**
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:**
A customer named David expressed high satisfaction with the engagement ring purchase and repair services provided, noting the fantastic customer service and expertise.
**Worst Review:**
Yvette mentioned feeling that the jewelry repair service was overpriced, citing a specific repair cost that she found to be excessive.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 46
Store Phone Number: 5088232040
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