Pacicco & Company Jewelers, located at 331 Broad Ave, Leonia, NJ 07605, is a family-owned jeweler with deep roots in the engagement ring industry. Operated by Robert Pacicco and his wife Kate, the store has been servicing clients in the Tri-State area since 1978. Known for their exquisite, GIA certified diamond engagement rings, they place a strong emphasis on personalized service, treating customers like family and building lasting relationships.
The store operates by appointment only, prioritizing the health and safety of patrons by practicing social distancing and mask-wearing. Services offered include custom design, jewelry repair, and certified GIA appraisals, ensuring a comprehensive experience for those seeking engagement rings and other fine jewelry.
Operating hours:
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews: Positive sentiment is prevalent among customer reviews for Pacicco & Company Jewelers, with an estimated 75% positive, 15% neutral, and 10% negative responses. Many customers praise the welcoming atmosphere and the exceptional service provided by the staff, often highlighting the expertise of Robert and Kate. However, some reviews point to concerns regarding communication and accessibility when attempting to reach the store.
Best Review: Raymond Cordts commended the family business, noting that his family has relied on their services for over 40 years and appreciates their consistent reliability and great product quality.
Worst Review: Angela K. expressed frustration over an encounter with Robert Pacicco, describing an aggressive driving incident in the store's parking lot and highlighting a lack of courtesy in the interaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 2019471106