Pacific Park Jewelers, located at 27271 La Paz Rd Suite D in Laguna Niguel, CA, is a well-regarded destination for those seeking to create their ideal engagement ring. Situated in Orange County, this family-owned jewelry shop features a blend of craftsmanship and personalized service, reflected in the 71 reviews about their offerings.
Vasken K., the owner, and his team are known for their attention to detail and welcoming approach. Customers frequently praise the staff for their ability to listen to individual styles and preferences, guiding them through the ring design process. The shop also offers various services, including jewelry repair, watch battery replacements, and custom designs, ensuring clients receive comprehensive assistance for their jewelry needs. While many reviews are positive, a few indicate that some customers have faced communication issues and dissatisfaction with repair services.
Customer Sentiment: Approximately 75% of customers express high satisfaction, while around 15% report neutral experiences and 10% share concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Evelyn raved about her experience, highlighting the friendly service and the exceptional way they handled a delicate repair, making her feel valued as a customer.
Worst Review: Michelle reported frustration with the repair process and felt that her sentimental piece was mishandled, leading her to caution others against utilizing the store for intricate repairs.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 71
Store Phone Number: 9499165200