Palace Jewelers, located at 321 N Main St, Davison, MI 48423, is a highly regarded jewelry store with over 90 years of experience, specializing in the creation of custom engagement rings. The store is known for its exceptional customer service and extensive selection of fine jewelry, including custom jewelry designs, watches, clocks, and jewelry repairs.

The staff, including owner Maria and her son Joe, are praised for their friendly and accommodating service, making the experience of selecting an engagement ring enjoyable and stress-free. Many reviews commend the personalized attention given by the staff, highlighting their willingness to assist customers in designing unique pieces.

Customer feedback reveals a strong positive sentiment, with 183 reviews analyzed, resulting in approximately 85% positive, 10% neutral, and 5% negative sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

While many patrons express satisfaction with the quality of service and craftsmanship, there are occasional complaints about specific experiences with repairs and responses to customer concerns.

Best Review: A customer lauded the comforting and attentive service received during the custom necklace creation process, stating that the staff were always welcoming and supportive.

Worst Review: Another customer expressed disappointment after their ring was altered against their wishes, feeling their concerns were not adequately addressed by the management.

Operating Hours:
- Monday: 9:30 am - 7:00 pm
- Tuesday: 9:30 am - 5:30 pm
- Wednesday: 9:30 am - 5:30 pm
- Thursday: 9:30 am - 5:30 pm
- Friday: 9:30 am - 5:30 pm
- Saturday: 9:30 am - 3:00 pm
- Sunday: Closed

Staff Members:
- Maria Baumbach
- Joe Baumbach
- Tricia

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.