Palm Bay Jewelers, located at 4000 Dixie Hwy NE, Palm Bay, FL, has been a cherished establishment in Brevard County since 1978. This family-owned business specializes in engagement ring creation, offering expert jewelry design tailored to your preferences. Customers have noted the knowledgeable staff's commitment to helping individuals find the perfect piece, along with services like watch repairs, jewelry cleaning, and engraving.

With a rating of 4.8 based on 61 total reviews, the overall sentiment from online customer reviews reflects a strong positive reception.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews frequently highlight the skilled and friendly service, especially praising the inclusive approach taken by the staff during the engagement ring buying process. Many customers appreciate the attractive pricing and efficient repairs, suggesting a customer-focused atmosphere that encourages repeat business.

Conversely, some negative reviews reference issues with repairs not meeting customer expectations, including a specific complaint regarding a jewelry alteration that caused dissatisfaction.

Best Review:
Long B shared that the service was fantastic, emphasizing great pricing and family-oriented professionalism that made him recommend Palm Bay Jewelers to friends and family.

Worst Review:
Alberto Colomberti expressed frustration over the handling of a watch repair, stating that the service resulted in damage to his watch band which he felt was not adequately addressed by the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours**
| Day | Hours |
|-----------|----------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff members mentioned include Mike, Michele, Lydia, and Jason.