Paradise Jewelers and Repair, located at 3700 N Access Rd A, Englewood, FL 34224, is a reputable jeweler specializing in engagement ring creation and a variety of jewelry services. This family-owned business has earned a solid reputation within the community, emphasizing quality craftsmanship and exceptional customer service.
With a customer rating of 4.9 out of 5 based on 142 reviews on Google, the feedback highlights their expertise in custom jewelry design, catering specifically to personalized engagement rings. Customers appreciate the friendly and knowledgeable staff, including owner Kevin Keaser and other team members, who ensure a welcoming atmosphere while providing comprehensive services such as ring resizing, repairs, vintage clock maintenance, and appraisals.
While most reviews are overwhelmingly positive, there have been a few criticisms regarding communication lapses and timeliness for certain repairs. However, these instances seem to be outweighed by numerous testimonials praising their honesty, fair pricing, and detailed work on custom jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 86%
Neutral: 8%
Negative: 6%
Opening Hours:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Staff Members Mentioned:
Kevin Keaser
Best Review:
Thomas praised the jeweler's excellent customer service and noted that the team is consistently fair and honest in their assessments and pricing, making it a go-to spot for all jewelry needs.
Worst Review:
Jackie expressed dissatisfaction with the service, claiming to have received misleading information regarding repair timelines and feeling mistreated during her visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 151
Store Phone Number: 9414752396