Paradise Jewelry and Treasures Co. is a well-regarded jewelry store located at 33 S. US Highway 12, Fox Lake, IL 60020, in Lake County. This family-owned and operated establishment has been serving the community since 1990, offering an impressive selection of engagement rings, wedding bands, and other fine jewelry, including rubies, sapphires, emeralds, and estate pieces. The store is known for its commitment to personalized customer service, making each client feel like family.
Customers appreciate the knowledgeable staff, including owner Ruth Hogan, for their expertise in engagement ring creation and repair services. Many reviews highlight the friendly atmosphere and the ability to work with the staff to create custom pieces tailored to individual preferences. With an overall rating of 4.5 from 64 reviews, it is recommended for those seeking quality jewelry with a personal touch.
However, some reviews express disappointment with customer service during busy periods, indicating that the attention to clients can wane at times.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Best Review:
Jeff appreciates Paradise Jewelry for their fantastic experience in getting his jewelry resized quickly and efficiently, praising the staff's friendliness and expertise.
Worst Review:
Thomas criticized Paradise Jewelry for the long wait time for watch repairs, feeling that a month was excessive for typical services expected from a jeweler.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 71