Parkville Jewelers in Parkville MO

Parkville Jewelers, located at 106 Main St, Parkville, MO 64152, is a well-regarded jeweler in Platte County, specializing in creating stunning engagement rings and offering a wide range of jewelry services. With a reputation for exceptional customer service, the store is owned by Troy and Lisa, who, along with their friendly staff, are committed to providing personalized and attentive service to each client. Services include custom design, jewelry repair, watch repair, diamond selling, and more.

The store has garnered a mix of reviews, totaling 140, with customers highlighting the quality of workmanship and the welcoming nature of the staff. Positive comments often focus on the store's ability to create beautiful, custom engagement rings and the overall shopping experience, with many customers expressing satisfaction with the services provided.

However, some negative reviews point to instances of poor customer service, especially concerning managing expectations and timely communication regarding repairs and orders. Despite these critiques, the majority of feedback remains positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff Members: Troy, Lisa

Best Review: A customer expressed delight over their engagement ring experience, praising the attention and patience provided by Lisa while exploring options that fit their budget.

Worst Review: One customer highlighted a negative encounter regarding the closing time, describing how they felt unwelcome and disregarded by the staff when they arrived shortly before closing.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.