Mark Patterson Fine Jewelry, located at 3425 East Coast Highway, Newport Beach, CA 92625, is a premier jewelry destination specializing in custom engagement rings and luxury jewelry design. Established by Mark and Josette Patterson, this store has garnered a reputation for its exceptional craftsmanship and personalized service, as reflected in the 72 reviews analyzed.
Customers praise Mark Patterson and his dedicated team, including Judy, for their hands-on approach to ring design, providing an intimate and engaging experience throughout the customization process. The attention to detail and willingness to ensure each piece meets the client's vision have been highlighted as key strengths. Clients feel supported, knowledgeable, and respected, leading to a positive shopping experience.
Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%
Highlight Reviews:
Best Review:
Michael described his experience with Mark Patterson Fine Jewelry as outstanding, noting how Mark and Judy helped him create a matching wedding band set that looked amazing together, despite purchasing the engagement ring from another jeweler.
Worst Review:
Elle expressed disappointment when she learned that the store's policy had changed regarding using personal diamonds for custom designs, highlighting the importance of trust in a jeweler and an experience that contrasted with her previous positive encounters.
**Operating Hours:**
| Day | Hours |
|------------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff: Mark Patterson, Josette Patterson, Judy
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.