Paul Gross Jewelers is a notable destination for those seeking expertly crafted engagement rings and exceptional service in Wisconsin Rapids, located in Wood County. With a commitment to personal attention, this family-owned jeweler takes pride in its wide selection of diamonds and unique pieces. The staff, led by owner Robin, is often praised for their warm greetings and helpful nature, creating a welcoming atmosphere for customers.

Operating from 241 Oak Street, Wisconsin Rapids, WI 54494, the store can be reached at (715) 421-3131. Their dedication to customer service is evident, as they strive to ensure every visit is a pleasant experience. However, there have been mixed reviews about the pricing and the experiences of certain customers regarding communication and responsiveness.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

The total number of reviews assessed to create this overview is 153.

Best Review:
Renee praised the attentive staff for providing excellent service and expressed gratitude for their assistance while searching for a special gift, reflecting the store's commitment to customer care.

Worst Review:
Tory expressed dissatisfaction with the perceived lack of customer support and communication when attempting to set a loose diamond, detailing disappointment over the perceived rudeness and unwillingness to assist with smaller orders.

Operating Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 8:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.