Paul's Fine Jewelry and Gifts in Canton MI

Paul's Fine Jewelry & Gifts, located at 42695 Ford Rd, Canton, MI 48187, operates in Wayne County and has been a cherished establishment since 1989. Known for its extensive selection of diamond engagement rings, anniversary bands, and colored stone jewelry, the store prides itself on providing exceptional customer service alongside in-house repairs, appraisals, and custom designs. The friendly atmosphere, fostered by owners Paul and Helen, contributes positively to the store's reputation.

In total, 72 reviews were analyzed, revealing a blend of sentiments. Customers frequently praise the knowledgeable and helpful staff, highlighting the customized experience and quality of jewelry produced at this location. Many reviews express satisfaction with the quality of repairs and custom design services, pointing to a capable team that enjoys working with customers to create beautiful pieces. However, there are some negative comments regarding customer service, where individuals have cited unpleasant experiences or feelings of being dismissed.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Opening Hours**:
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

**Staff Members**:
- Paul
- Helen

Best Review:
A customer noted how the staff provided exceptional service during the process of selecting an engagement ring, making them feel supported and informed throughout.

Worst Review:
One reviewer mentioned a disappointing experience with poor customer service, feeling as though their presence was a bother while attempting to discuss custom jewelry options.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.