Pearson's Jewelers, located at 928 6th St, Los Banos, CA, is a family-owned jewelry store that has served the community since 1996. The shop specializes in a wide range of jewelry services, including the creation of custom engagement rings, alongside offering services such as jewelry and watch repair. Owner Sherry Pearson and her husband, Jim, are noted for their commitment to providing personable and knowledgeable customer service.
Analysis of 22 reviews reveals mixed sentiments about the store. While many customers appreciate the wide selection of jewelry and the friendly atmosphere, there are notable complaints regarding customer service, particularly involving perceived unprofessionalism from staff.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Opening Hours:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Closed Saturday, Sunday, and Monday
Staff Members:
- Sherry Pearson
- Jim Pearson
Best Review: A customer praised Pearson's Jewelers for its beautiful quality merchandise and exceptional customer service, highlighting that the staff is both helpful and friendly.
Worst Review: Another customer expressed disappointment with the service, feeling they were treated poorly by the owner and suggested that the atmosphere was unwelcoming, particularly when they were looking for engagement ring services.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.