Peridot Fine Jewelry, located at 1903 Palmer Ave, Larchmont, NY 10538, is a renowned jewelry boutique in Westchester County, celebrated for its exquisite engagement ring creation services. With a dedicated team led by owner Dawn Hendricks, the store provides a warm and inviting atmosphere for customers seeking unique, handcrafted jewelry. The extensive designer collections showcase a variety of styles, making it an ideal destination for engagement rings tailored to individual preferences.
Customers consistently praise the attentive staff, highlighting their knowledge, professionalism, and willingness to assist with personalizations. With 89 reviews analyzed, the overall sentiment reflects a strong positive response, where customer satisfaction thrives alongside occasional concerns.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Although the majority of reviews are glowing, there are notable mentions of satisfaction mingled with criticisms regarding order fulfillment and customer service flexibility.
Best Review:
A customer named Michael highlighted the exceptional service provided by the team at Peridot, focusing on their expertise in guiding him through the engagement ring purchasing process, which ultimately made for a fantastic experience.
Worst Review:
Bohdan expressed severe disappointment regarding a costly order that he claimed was never delivered, reporting a lack of customer support in handling the situation.
**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Dawn Hendricks
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 89
Store Phone Number: 9148337333