Perry's Diamonds & Estate Jewelry, located at 6525 Carnegie Blvd, Ste 100, Charlotte, NC 28211, is a prominent jewelry store celebrated for its exceptional engagement ring creation services. With over 620 customer reviews, the shop showcases a diverse selection of unique estate pieces and offers personalized service in an upscale environment. Under the leadership of president Hadley Perry, the team comprises multiple GIA Graduate Gemologists, ensuring expert guidance in diamond selection and design.
The staff, including well-regarded members like Todd and Carolyne, are noted for their professionalism and attentiveness, making customers feel valued throughout the process of creating custom engagement rings. However, there are critiques regarding the appraisal process and pricing for selling jewelry, with some customers reporting significantly lower offers than expected.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Highlight Reviews:
Best Review:
A customer expressed high satisfaction with the unique selection and kind service from Todd, highlighting the smooth and enjoyable process they experienced while creating a custom engagement ring.
Worst Review:
One reviewer felt unappreciated and judged during their visit, mentioning a rude interaction when seeking to purchase a wedding band, which ultimately led them to shop elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
**Staff Members Noted:**
- Todd
- Carolyne
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 690
Store Phone Number: 7043641391