Peterson's Jewelry, located at 757 A Beacon St, Newton Center, MA 02459, is a family-owned jewelry store serving the Newton community since 1982. The owners, Mark and Nina, focus on providing a wide selection of exquisite engagement rings and personalized service. Known for their expertise in watch repair and custom jewelry design, the shop also offers a beautiful array of diamonds and estate jewelry.
The store operates the following hours:
- Monday: Closed
- Tuesday - Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
With a total of 57 reviews analyzed, the sentiment towards Peterson's Jewelry is mixed. Positive reviews highlight the quality of service, engaging staff, and quality repairs. Customers appreciate the personalized attention given during engagement ring creation. However, several negative reviews raise concerns about pricing and inconsistent quality, particularly around repairs and battery replacements.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
Best Review: Vanessa praised the exceptional service for replacing watch straps and batteries, expressing satisfaction with both the service and selection of jewelry.
Worst Review: Brenda shared a frustrating experience where she felt overcharged and received unsatisfactory service, leading her to recommend seeking alternatives for better experiences.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 57