Petrocy Jewelers, located at 716 Main St, East Aurora, NY 14052, stands as a highly regarded establishment specializing in engagement ring creation and comprehensive jewelry services. This family-owned business has been serving Western New York since 1946, earning a solid reputation for their craftsmanship and customer service. The knowledgeable staff is led by owner Tracy Petrocy, a master of his trade, ensuring that customers receive personalized attention and expert guidance throughout their jewelry selection process.

The store offers a variety of services, including custom engagement ring design, fine jewelry crafting, watch repair, and jewelry alterations. Additionally, customers appreciate the store's welcoming atmosphere and attention to detail in creating one-of-a-kind pieces, particularly engagement rings that reflect individual styles and stories.

Overall, the responses from online customer reviews highlight a generally positive sentiment about the store, with 68% positive feedback, 20% neutral, and 12% negative. Many reviewers commend the friendly and helpful nature of the staff, as well as the quality of craftsmanship.

Best Review:
Pam praised the artisanship and reasonable pricing of watch and jewelry repairs, highlighting the beautiful finishes delivered by Petrocy Jewelers.

Worst Review:
A customer named Kimberly expressed dissatisfaction with the owner's perceived unhelpfulness, despite acknowledging the wonderful staff.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Hours of Operation |
|--------------------------|
| Monday: 10:00 AM - 4:00 PM |
| Tuesday: 10:00 AM - 4:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |

Staff mentioned: Tracy Petrocy