Phoenix Jewelers, located at 19410 Jetton Road, Suite 100 in Cornelius, NC, offers a delightful experience for those seeking to create their dream engagement rings. With a focus on one-of-a-kind custom jewelry, this charming store has been a beloved part of the Lake Norman community for over two decades.
The team, led by the passionate owner Jan Simon-Massingale, emphasizes personalized service. Customers can expect attentive guidance as they craft unique pieces that perfectly symbolize their love stories. Many reviews highlight the welcoming atmosphere, noting how Jan and her team take the time to understand each client's vision, creating not just jewelry, but cherished memories.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with 10% remaining neutral, and another 10% reporting minor issues with service.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Ethan praised the amazing service and high-quality jewelry, stating that the staff at Phoenix Jewelers made him feel valued throughout his shopping experience.
Worst Review: Leanna mentioned a delay in receiving her custom piece, feeling that communication could have been better during the wait.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.