Piper Diamond Company, located at 2449 N 6th St, Vincennes, IN 47591, offers a premier selection of engagement rings and custom jewelry. With an emphasis on personalized service, they have served the Vincennes area since 2012. Owner Travis Piper, a GIA Graduate Gemologist, leads a dedicated team known for their expertise in engagement ring creation and repairs. Clients enjoy a luxurious shopping experience complemented by a wide range of exquisite jewelry and attentive customer service.

The reviews collected total 242, showcasing a generally positive sentiment towards the store. Many customers praise the knowledgeable and friendly staff, highlighting outstanding service and quality selections as key strengths. A recurring theme in positive reviews includes appreciation for the assistance provided during the custom design process, ensuring clients receive exactly what they envision for their engagement rings.

However, there are some negative feedback points. A few customers expressed concerns over delays in service or specific requests that were not met in a timely manner.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Jeremy noted the exceptional customer service from Travis and his team, emphasizing the friendly atmosphere and the quality of the jewelry selection.

Worst Review: K Michael Barber mentioned his dissatisfaction due to delays in service regarding a simple watch repair that took longer than expected.

**Hours of Operation:**

| Day | Hours |
|-----------|-------------------------|
| Monday | 10:00 AM - 4:30 PM |
| Tuesday | 10:00 AM - 4:30 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 4:30 PM |
| Friday | 10:00 AM - 4:30 PM |
| Saturday | Appointment Only |
| Sunday | Closed |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.