P.K. Bennett Jewelers Mundelein IL
P.K. Bennett Jewelers is a distinguished family-owned jewelry store located at 742 South Butterfield Road, Mundelein, IL 60060, with a strong focus on engagement ring creation and customer service. Established in 1988, this jeweler prides itself on providing a wide variety of fine jewelry, including custom-designed pieces tailored to individual preferences. The knowledgeable staff, including owners Peggy and Richard Bennett, create a welcoming atmosphere, ensuring that each customer feels valued and informed throughout their shopping experience. Clients have highly praised the quality of work, particularly in resizing and repairing engagement rings, fostering a loyal customer base over the years.
Positive reviews highlight the exceptional customer service, with many customers noting the staff's friendliness, expertise, and willingness to assist in every step of the jewelry buying journey. Engagement rings are especially well-received, with some customers commending the helpfulness of staff like Peggy and Tommy in selecting the perfect design.
However, there are reports of mixed experiences, with a few customers expressing concerns over pricing and communication regarding repairs and returns. While some found the boutique charm appealing, others felt pressured or dissatisfied with the handling of their requests.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 12%
Negative: 5%
Best Review: A customer praised the exceptional service they received while selecting an engagement ring and commended the ability of staff to answer questions thoroughly and without pressure.
Worst Review: A customer reported dissatisfaction regarding a return process and felt pressured during the exchange, although they noted the importance of addressing customer concerns.
| Opening Hours |
|------------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff Members Mentioned: Peggy Bennett, Richard Bennett, Tommy.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
0.91 Carat F-VS2 AS Diamond
$6,174
4.03 Carat I-SI1 Cushion Diamond
$91,764
0.9 Carat F-VS2 Emerald Diamond
$5,624
3.02 Carat G-VVS2 Cushion Diamond
$93,228
6.11 Carat I-SI1 Round Diamond
$236,457
5 Carat I-VS2 Princess Diamond
$190,350
3.88 Carat G-SI2 Pear Diamond
$91,142
5.01 Carat I-SI1 Pear Diamond
$167,726
2.3 Carat F-SI1 Cushion Diamond
$40,738
3.01 Carat J-SI1 Oval Diamond
$52,790
1.52 Carat E-VS2 Round Diamond
$28,564
2.01 Carat G-VS2 Round Diamond
$47,276
A word from our team at P.K. Bennett Jewelers
1
CREATE A RING ON WILLYOU.NET
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2
JEWELRY STORE EXPERIENCE
P.K. Bennett Jewelers experts will guide you through the intimate process of creating, fitting, and setting your engagement ring.
3
PICK-UP & PROPOSE
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