P.K. Bennett Jewelers, Custom Engagement Rings in Mundelein , IL

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89% Score | P.K. Bennett Jewelers Mundelein IL

P.K. Bennett Jewelers is a distinguished family-owned jewelry store located at 742 South Butterfield Road, Mundelein, IL 60060, with a strong focus on engagement ring creation and customer service. Established in 1988, this jeweler prides itself on providing a wide variety of fine jewelry, including custom-designed pieces tailored to individual preferences. The knowledgeable staff, including owners Peggy and Richard Bennett, create a welcoming atmosphere, ensuring that each customer feels valued and informed throughout their shopping experience. Clients have highly praised the quality of work, particularly in resizing and repairing engagement rings, fostering a loyal customer base over the years.

Positive reviews highlight the exceptional customer service, with many customers noting the staff's friendliness, expertise, and willingness to assist in every step of the jewelry buying journey. Engagement rings are especially well-received, with some customers commending the helpfulness of staff like Peggy and Tommy in selecting the perfect design.

However, there are reports of mixed experiences, with a few customers expressing concerns over pricing and communication regarding repairs and returns. While some found the boutique charm appealing, others felt pressured or dissatisfied with the handling of their requests.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 12%
Negative: 5%

Best Review: A customer praised the exceptional service they received while selecting an engagement ring and commended the ability of staff to answer questions thoroughly and without pressure.

Worst Review: A customer reported dissatisfaction regarding a return process and felt pressured during the exchange, although they noted the importance of addressing customer concerns.

| Opening Hours |
|------------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |

Staff Members Mentioned: Peggy Bennett, Richard Bennett, Tommy.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 89%
Total Customer Feedback Reviewed: 782

Store Phone Number: 8476804450

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89%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at P.K. Bennett Jewelers

There are some fantastic places to propose in Mundelein, Illinois, as well as in Chicago, which is less than an hour away. The State Park offers many great activities for couples looking to propose in nature, such as hiking, boating, picnicking or just enjoying the scenery. Couples who want more of a big city experience can go to Chicago, where there are endless proposal choices.

At P.K. Bennett Jewelers, we are partial to the Christmas season. It's such a wonderful time to get engaged, and our jewelry store always has the best selection of engagement rings, especially for the holidays. Come in and take a look at our unique selection of engagement rings.

It honestly depends on each customer and his/her ideas for what they envision the ring to be. We use CAD/CAM software and machines, a laser welder and a computer-operated engraving system for all our custom engagement ring creations. This allows us to provide a high level of expertise that is unmatched in our area.

An engagement ring tells a lot about the woman who is wearing the ring. The ring's setting, diamond shape and metal choice all give insight into who she is. That's why it's always interesting to see what the popular diamond ring choices are at our jewelry store. We've seen the Halo become the most popular engagement ring setting at P.K. Bennett's as well as the Round diamond shape. Both make gorgeous rings and let the bride shine.

Review the Jeweler's Details

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.