Plateau Jewelers, Custom Engagement Rings in Sammamish , WA

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92% Score | Plateau Jewelers, Sammamish, WA

Plateau Jewelers, located at 2830 228th Ave SE B, Sammamish, WA 98075, is a highly regarded jeweler specializing in engagement ring creation and custom jewelry design. With over 20 years in business, the team is known for their exceptional customer service and craftsmanship. Owner Kelly Jensen and his staff, including jewelers like Bruce and Nancy, are committed to helping clients create unique and beautiful engagement rings tailored to individual preferences.

The store offers a variety of services, including custom jewelry design, jewelry repair, and appraisals, making it a one-stop-shop for all jewelry needs. Their use of state-of-the-art technology, including CAD for designs, ensures that customers can visualize their pieces before they are made. The warm and welcoming atmosphere encourages clients to feel comfortable discussing their desires for their dream engagement rings.

Overall, Plateau Jewelers has received 731 reviews from customers. A significant portion of feedback highlights the staff's helpfulness and professionalism, with many expressing gratitude for the unique designs brought to life. However, there are a few negative reviews related to customer service during specific experiences, particularly regarding miscommunication and follow-up.

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%

Best Review:
Susan commended Plateau Jewelers for their helpful staff and the beautiful items available, emphasizing the exceptional service she received while selecting a pair of earrings.

Worst Review:
Laura expressed her disappointment with Plateau Jewelers, citing poor communication and dissatisfaction with her custom design experience, feeling her requests were not respected.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Tuesday: 10 am - 6 pm |
| Wednesday: 10 am - 6 pm |
| Thursday: 10 am - 6 pm |
| Friday: 10 am - 5 pm |
| Saturday: 10 am - 4 pm |
| Sunday: Closed |
| Monday: Closed |

Staff Members: Kelly Jensen, Bruce, Nancy, Denise.

Positivity Score: 92%
Total Customer Feedback Reviewed: 731

Store Phone Number: 4253130657

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92%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Plateau Jewelers

We have many great places to propose in Washington, from great restaurants to the Mountains in our area. For nature lovers, hikes in the mountains are a great location to propose. And for our city lovers, we have many fantastic restaurants that create a romantic atmosphere for a proposal. Both offer exciting proposal locations.

Anytime is a great time to buy a diamond engagement ring! There are certain peaks and lows in the calendar year where proposals are more common, but in our opinion, the best time to buy is anytime!

It can take as little as a few days to up to a few weeks for a custom ring to be made in our jewelry store. It all depends on the engagement ring style setting. We customize most all existing designs and also make custom engagement rings from scratch for clients who have an idea in mind or want something unique that isn't in stock.

We've received many engagement ring proposal stories from our customers at Plateau Jewelers in Washington, and each one is special in its own way. There isn't one specific story that comes to mind, because they are all so special to us.

In particular, the Solitaire engagement ring has been the most popular choice in Sammamish. We've seen so many solitaires in the past few years, and it's no surprise since it's such a gorgeous and stunning ring.

Review the Jeweler's Details

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

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