Plateau Jewelers, Sammamish, WA
Plateau Jewelers, located at 2830 228th Ave SE B, Sammamish, WA 98075, is a highly regarded jeweler specializing in engagement ring creation and custom jewelry design. With over 20 years in business, the team is known for their exceptional customer service and craftsmanship. Owner Kelly Jensen and his staff, including jewelers like Bruce and Nancy, are committed to helping clients create unique and beautiful engagement rings tailored to individual preferences.
The store offers a variety of services, including custom jewelry design, jewelry repair, and appraisals, making it a one-stop-shop for all jewelry needs. Their use of state-of-the-art technology, including CAD for designs, ensures that customers can visualize their pieces before they are made. The warm and welcoming atmosphere encourages clients to feel comfortable discussing their desires for their dream engagement rings.
Overall, Plateau Jewelers has received 731 reviews from customers. A significant portion of feedback highlights the staff's helpfulness and professionalism, with many expressing gratitude for the unique designs brought to life. However, there are a few negative reviews related to customer service during specific experiences, particularly regarding miscommunication and follow-up.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Best Review:
Susan commended Plateau Jewelers for their helpful staff and the beautiful items available, emphasizing the exceptional service she received while selecting a pair of earrings.
Worst Review:
Laura expressed her disappointment with Plateau Jewelers, citing poor communication and dissatisfaction with her custom design experience, feeling her requests were not respected.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Tuesday: 10 am - 6 pm |
| Wednesday: 10 am - 6 pm |
| Thursday: 10 am - 6 pm |
| Friday: 10 am - 5 pm |
| Saturday: 10 am - 4 pm |
| Sunday: Closed |
| Monday: Closed |
Staff Members: Kelly Jensen, Bruce, Nancy, Denise.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.