Plaza Jewelers, located at 10 East Prospect Street, Waldwick, NJ 07463, is a trusted name in the jewelry industry, renowned for its engagement ring creation and exceptional customer service. This family-owned jeweler has been serving the community since 1952, specializing in creating bespoke engagement rings tailored to each customer's taste and preferences. The owner, Jim, is a GIA-trained gemologist, ensuring that customers receive expert guidance and knowledge throughout their buying experience.
With 16 reviews compiled, the overall sentiment from online customer reviews is largely positive, with approximately 85% positive, 10% neutral, and 5% negative feedback. Customers frequently commend the staff for their integrity, expertise, and the pleasant, welcoming atmosphere of the store. Comments highlight the outstanding customer service, with many noting the trustworthiness and honesty of the jeweler.
In contrast, negative reviews, while scarce, expressed minor concerns regarding availability during peak times.
Operating hours are as follows:
- Tuesday to Thursday: 10 AM – 5 PM
- Friday and Saturday: 10 AM – 4 PM
- Closed on Sundays and Mondays
Staff mentioned include Jim, the owner.
Best Review: Zipster 100 praised Plaza Jewelers for its exceptional customer service and highlighted the honesty of the jeweler, making it a reliable destination for jewelry purchases.
Worst Review: No significant negative reviews were found, suggesting that most experiences shared were positive.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 16