Plaza Jewelers, located at 210 El Cerrito Plaza, El Cerrito, CA 94530, has been a staple in the community for about 40 years, offering a range of services including custom engagement ring creation, appraisal, restoration, and jewelry repair. Customers have praised the expertise and knowledge of the staff, particularly highlighting the owner’s extensive background in the jewelry industry. The atmosphere is noted for welcoming service, which is essential when selecting an engagement ring.

However, reviews reveal a mix of sentiments. While many appreciate the personalized attention and craftsmanship, some concerns have been raised regarding pricing and timely communication. Issues with repairs and customer interactions have also been documented, suggesting areas for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Best Review:** A customer commended the shop for its exceptional service and craftsmanship in creating a custom engagement ring, expressing appreciation for the owner’s dedication and expertise.

**Worst Review:** One reviewer expressed dissatisfaction with a repair service, noting a negative experience regarding communication and perceived quality of work.

**Opening Hours:**
Monday: Closed
Tuesday: 11 am – 4 pm
Wednesday: 11 am – 4 pm
Thursday: 11 am – 4 pm
Friday: 11 am – 4 pm
Saturday: 11 am – 3 pm
Sunday: Closed

Staff members mentioned: Rob Meluccio.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.