Plaza Jewelry, located at 1522 N Lewis Ave, Waukegan, IL, specializes in engagement ring creation and provides various jewelry services to meet a wide array of customer needs. Known for its friendly atmosphere, the store has garnered attention in the community with a positive reception among customers.

The reviews indicate that the store is open for business, servicing the Waukegan area. Customers have expressed satisfaction with the quality of the jewelry and the personalized service provided, particularly lauding the engagement ring creation process. However, some reviews mention concerns about specific customer experiences, emphasizing the importance of communication during the engagement ring consulting process.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews highlight the exceptional quality of the engagement rings and attentive customer service. Customers appreciate the expertise of the staff in guiding them through the selection and customization processes.

On the contrary, negative sentiments focus on occasional delays in service and communication issues, but these appear to be in the minority among the overall positive feedback.

Best Review: A customer praised the staff's knowledge and the stunning selection, particularly appreciating how they helped create a unique engagement ring that perfectly matched their vision.

Worst Review: Another reviewer shared a concern about a delayed order, feeling that the communication regarding their ring's progress could have been better.

Operating Hours:
- Monday: Closed
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff details were not specified in the information reviewed.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.