Polumbo's Jewelers, located at 438 East Street, New Britain, CT, has been a trusted family-owned jeweler since 1945. Known for their exceptional engagement ring creation and customer service, they offer a comprehensive range of services, including jewelry and watch repairs, gold buying, and free jewelry cleaning and inspections. The store prides itself on providing high-quality workmanship in a friendly and welcoming atmosphere.

With 72 reviews analyzed, the overall sentiment from online customer reviews reflects a positive experience for most patrons, with approximately 80% positive, 15% neutral, and 5% negative feedback.

Customer sentiments highlight the knowledgeable and friendly staff, including owner Fred, who is known for treating customers like family and providing honest and considerate service. However, some customers have expressed concerns regarding pricing, noting instances of perceived high costs for repairs.

Best Review: Alex Alicea commended the store for its excellent service and emphasized the familial atmosphere that makes it a preferred choice among customers.

Worst Review: M Chaparro mentioned dissatisfaction with pricing, specifically citing a significant markup for a clasp repair compared to other local options.

Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed

Staff Members: Fred (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.