Porter Jensen Jewelers stands out as a premier jewelry destination in Newcastle, WA, specializing in engagement ring creation and personalized customer service. Conveniently located at 6401 Lake Washington Blvd SE, Newcastle, WA 98056, this family-owned establishment has been enhancing customer experiences in the jewelry industry since 1924. The store, helmed by Joe and Nancy, is noted for its commitment to unique design and quality craftsmanship, catering to clients looking for custom engagement rings tailored to individual tastes.
With a repertoire of services, Porter Jensen offers estate jewelry, custom design, repairs, appraisals, and engraving. The staff is frequently praised for their warm, welcoming approach and their expert guidance throughout the ring creation process, ensuring that customers leave with pieces that not only meet but exceed their expectations.
Operating hours for Porter Jensen Jewelers are as follows:
| Day | Hours |
|-----------|--------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
#### Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a positive experience for the majority of clientele. Approximately 88% of the reviews are positive, while 12% appear neutral or negative.
#### Best Review:
One customer highlighted their satisfaction with Joe and Nancy's attentive service and expert suggestions while creating a unique ring design, expressing confidence in their craftsmanship.
#### Worst Review:
A reviewer noted a negative experience with the store's communication and follow-up regarding a clasp repair, indicating some frustration with the process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 37
Store Phone Number: 4257933730