Porters Jewelers, located at 890 N Main St, Bushnell, FL 33513, is a well-regarded destination for those looking to create bespoke engagement rings and receive exceptional jewelry services. With a strong reputation in Sumter County, Porters Jewelers is known for its personalized customer service, with owners Pam and Conrad often praised for their professionalism and willingness to assist customers in finding the perfect pieces.
The shop offers a variety of services including watch repairs, jewelry cleaning, and custom engagement ring design. Customers appreciate the attention to detail and the family atmosphere cultivated by the owners, who strive to ensure each client's needs are met. A consistent theme across reviews is that clients feel welcome and valued during their visits.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the friendly and accommodating service provided by the staff, along with the high-quality repairs and custom work offered at the store. Many customers have expressed satisfaction with their purchased items, especially engagement rings, often noting the personal touch provided by the owners.
Negative reviews, while fewer in number, point to concerns regarding customer service experiences, with some individuals reporting unsatisfactory interactions.
Best Review:
Rylan mentioned that Pam and Conrad excel in customer service, showcasing responsiveness by overnighting rings for a customer to try on. He noted finding the perfect engagement ring and commended their value and service quality.
Worst Review:
Mckenna described a negative experience with a staff member who reportedly demonstrated unprofessional behavior when she inquired about selling a watch, feeling dismissed and undervalued.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Thursday: 11 AM – 5:30 PM
- Friday: 11 AM – 5:30 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 11 AM – 5:30 PM
- Wednesday: 11 AM – 5:30 PM
Staff members:
- Pam
- Conrad
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 39
Store Phone Number: 3525681153