Powers Goldsmith Shop, located at 14545 W Capitol Dr, Brookfield, WI 53005, is renowned for its exceptional engagement ring creation and customer service. The shop has earned a stellar reputation since it opened in 1945, providing a range of services including custom jewelry design, repair, and remounting. Customers frequently commend the knowledgeable and friendly staff, particularly appreciating the thoughtful and attentive service provided in crafting personalized engagement rings.
The establishment boasts a collection of almost 40 reviews across various platforms, indicating a strong customer base and satisfaction level. Positive feedback highlights the excellent workmanship and dedicated service experienced by patrons, while negative reviews express concerns about inconsistencies in professional conduct over time.
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 7%
- Negative: 5%
Best Review: A customer named Justin praised the exceptional service and personalized attention given by staff members, detailing how they successfully found the perfect engagement ring that exceeded expectations.
Worst Review: Nick expressed disappointment with the service he experienced, noting that the shop has changed from its original quality over the years.
Operating Hours:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Doug is noted as a key staff member, often highlighted in positive reviews.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.