Prestige Jewelers, located at 4524 Jimmy Lee Smith Pkwy, Hiram, GA 30141, is a well-established family-owned business that has been operating since 1993. Known for its personalized service and expert craftsmanship, this jeweler specializes in creating stunning engagement rings tailored to individual tastes. With a diverse range of options for diamonds and custom designs, customers can expect to find unique pieces that perfectly represent their love stories.

The store thrives on its commitment to customer satisfaction, with staff who consistently emphasize a welcoming atmosphere. Reviewers frequently highlight the friendly and knowledgeable team, which includes staff members like Ashley and Denise, who are known for their attentive service. Prestige Jewelers also offers a variety of services such as jewelry repairs, appraisals, and custom jewelry designs, making it a comprehensive destination for all engagement and wedding-related needs.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 72%
Neutral sentiment: 18%
Negative sentiment: 10%

The store has garnered approximately 823 reviews across various platforms, showcasing a solid reputation within the community. Customers appreciate the skilled craftsmanship offered, although there have been occasional mentions of delays in service and difficulty with specific repairs.

Best Review:
Angela praised the jeweler for providing a free ring repair and noted the staff's sweet and patient demeanor, expressing an intention to return for future jewelry purchases.

Worst Review:
Jackie expressed disappointment after a repair resulted in a lost diamond from her wedding ring. She reported a lack of accountability from the staff during her interactions, leaving her feeling frustrated with the service provided.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Ashley, Denise.