Prime Jeweler, located at 9104 Jamaica Ave, Woodhaven, NY 11421, is a family-owned jewelry store renowned for its engagement ring creation and comprehensive jewelry services. With over 30 years of experience in the jewelry industry, they specialize in crafting custom engagement rings and offer a wide range of fine jewelry, including 14K and 18K pieces, as well as diamond jewelry. The staff is known for their knowledge and willingness to assist customers in finding or designing their perfect pieces.

The retailer operates in Queens County and is praised for its community-oriented ethos. Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |

The overall sentiment from online customer reviews reveals a mixed atmosphere. Positive sentiments account for approximately 63%, while neutral responses make up around 25%, and negative feedback comprises about 12%. Customers appreciate the knowledgeable staff and quality service; however, there are occasions where issues have been reported.

Best Review: A customer praised the jeweler for helping select the perfect engagement ring at a fair price, commending the staff's patience and understanding throughout the buying process.

Worst Review: Another reviewer expressed dissatisfaction, alleging that their elderly mother's jewelry was switched and not returned in its original state, leading to concerns about trust in the business.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.