Private Jewelers, located at 900 E Atlantic Ave, Suite 15, Delray Beach, FL 33483, offers a comprehensive range of services, specializing in the creation of custom engagement rings, wedding bands, and fine jewelry. With a focus on customer service, the team at Private Jewelers has built a reputation for delivering high-quality craftsmanship and personalized experiences. The store is staffed by experienced professionals, including gemologists and master jewelers, dedicated to helping clients find or design the perfect piece of jewelry.
Operating hours are as follows:
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 11 AM – 4 PM
- Sunday: Closed
- Monday: Closed
Over the course of analyzing 44 customer reviews, a blend of sentiments has emerged regarding the services offered.
Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 27%
- Negative: 11%
Customers frequently praised the staff's professionalism and attentiveness, noting the helpful assistance they received during the engagement ring creation process. However, there were negative remarks about customer service experiences, particularly regarding accessibility and perceived discrimination, which have been highlighted by some visitors.
Best Review: A customer named Katelyn praised Ron for creating an incredible custom redesign of her grandmother's wedding ring, emphasizing his attentiveness to her vision and quick turnaround time.
Worst Review: Jaime expressed dissatisfaction with the service received when he and his family were not allowed entry despite the store being open, suggesting that they may have been judged based on their appearance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|----------|----------------|
| Tuesday | 10 AM – 5 PM |
| Wednesday| 10 AM – 5 PM |
| Thursday | 10 AM – 5 PM |
| Friday | 10 AM – 5 PM |
| Saturday | 11 AM – 4 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members: Ron, Rachel, and others mentioned in reviews.
Positivity Score: 75.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 5612729800