Professional Jewelers, located at 915 Decatur Pike, Athens, TN 37303, is a reputable jewelry store known for its specialized services in engagement ring creation and extensive selection of fine jewelry. The store has garnered a solid reputation with a total of 310 reviews on Google, showcasing a noteworthy level of customer engagement.
The shop offers various services, including custom jewelry design, repairs, and a diverse range of engagement rings and wedding bands. The owner, Greg Finch, has established a strong presence in the jewelry industry, ensuring quality craftsmanship and customer satisfaction. Staff members are noted for their professionalism, friendliness, and attentiveness, making the process of selecting or creating an engagement ring a pleasant experience.
Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 15%
Negative: 19%
The reviews highlight a mix of sentiments, with a significant number of customers praising the excellent service and quality of work while some raised concerns over pricing and past experiences.
Best Review:
A customer praised Professional Jewelers for its exceptional customer service and quality, particularly highlighting the attentive staff and a great selection of engagement rings that made finding the perfect piece simple and enjoyable.
Worst Review:
Another customer recounted a disappointing experience regarding the appraisal of their diamond ring, alleging that they were not offered a fair price despite previous assurances. This review emphasized the importance of conducting thorough research before making significant purchases.
Operating Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | 9 am - 5:30 pm |
| Tuesday | 9 am - 5:30 pm |
| Wednesday | 9 am - 5:30 pm |
| Thursday | 9 am - 5:30 pm |
| Friday | 9 am - 5:30 pm |
| Saturday | 9 am - 5:30 pm |
| Sunday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 73.5%
Total Customer Feedback Reviewed: 310