Steve Pronko Jewelers, located at 817 Boulevard Ave, Dickson City, PA 18519, is renowned for its exceptional engagement ring creation and outstanding customer service. With extensive experience since 1928, the store specializes in custom-designed engagement rings, offering a wide selection from high-end brands. The knowledgeable staff, including owner Nick Pronko, a Graduate Gemologist, are dedicated to providing personalized assistance to help customers find their perfect ring.
Services include engagement rings, wedding bands, jewelry repair, and custom design. The store is family-owned and focuses on delivering high-quality service in Lackawanna County.
Operating hours are:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
Overall sentiment from online customer reviews:
Positive reviews: 85%
Neutral reviews: 10%
Negative reviews: 5%
Reviews reflect a generally positive atmosphere, with many customers praising the staff's attentiveness, creativity, and the store's beautiful selection of jewelry. However, a few negative experiences indicate inconsistency in product quality.
Best Review:
A customer highlighted the fantastic service received while designing an engagement ring with Laura, noting the staff's patience and helpfulness throughout the process.
Worst Review:
One reviewer expressed disappointment with a necklace purchased that broke shortly after buying, citing poor customer service during the return process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.