Puckett's Fine Jewelry, located at 1012 Main St Suite A, Benton, KY 42025, is a highly regarded jeweler in Marshall County, specializing in the creation of beautiful engagement rings. The store, owned by Bart and Hannah Lewis, has built a solid reputation based on a commitment to quality and excellent customer service. With a dedicated team that includes experienced staff like Janelle Veazey and Jorge Quintanilla, customers can expect a personalized experience when designing their unique pieces.

Puckett's offers a wide range of services, including custom designs, jewelry repairs, and wedding band options. Operating hours are as follows:

- Monday: Closed
- Tuesday - Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

The shop has received a total of 244 reviews, showcasing a strong presence in the community. Many customers positively highlight the friendly staff, exceptional customer service, and the extensive selection of unique jewelry. However, a few negative remarks have been made regarding pricing, with some suggesting that services like ring resizing are higher than average.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Kathy noted her satisfaction with the quality of the service and work provided by Puckett's, emphasizing the care taken with her jewelry.

Worst Review: Buster expressed disappointment in a prior visit, stating he was misled about the availability of a watch battery, which he felt was unprofessional.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.