Puffin Jewelry, located at 504 Route 10, Ledgewood, NJ, is well-known for its exceptional services in the creation and repair of engagement rings and fine jewelry. This family-owned business has built a reputation for quality craftsmanship and personal service, with a focus on creating custom engagement rings tailored to individual preferences. The staff, including Ernest and Vicki, are dedicated to ensuring customer satisfaction, often taking the time to explain options and work closely with clients throughout the design process.

Operating in Morris County, Puffin Jewelry specializes in not only engagement ring design but also in selling and repairing watches and jewelry, providing a wide array of services that cater to jewelry enthusiasts. With a current rating of 4.8 from 30 reviews, online feedback reflects a generally positive sentiment toward their services, highlighting timely repairs and excellent customer interaction.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The majority of reviews convey satisfaction with the quality of service and the friendliness of the staff, while a few express concerns about communication during the repair process, indicating room for improvement.

Best Review: A customer praised Puffin Jewelry for their reasonable pricing and timely service during a watch repair, expressing gratitude for the helpfulness of the owner.

Worst Review: One review mentioned a negative experience with perceived disrespect from staff while seeking a ring repair, highlighting a need for improved customer communication.

Opening Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 4:00 PM
- Wednesday: 11:00 AM - 4:00 PM
- Thursday: 11:00 AM - 4:00 PM
- Friday: 11:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.