Pugh's Designer Jewelers, located at 12 W Main St, Newark, OH 43055, is well-regarded for its exceptional engagement ring creation and overall jewelry services. The owner, Kevin Pugh, along with his skilled staff, including Shelby Amos and Sandi Johnson, provides a seamless and professional experience, ensuring that customers leave with precisely what they envision for their special moments. The store emphasizes custom design and manufacturing on-site, facilitating a personal touch in every piece, especially for engagement rings.
Customers frequently highlight the knowledgeable and patient staff, who guide them through the selection process with genuine care. Many reviews commend the store's fair pricing and quality, noting how the team is willing to go the extra mile. However, there are mentions of a few experiences where some customers felt the prices were a bit higher than expected, suggesting a comparison to other local jewelers.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Operating Hours:
- Monday: Closed
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 2:00 PM
- Sunday: Closed
Staff Members:
- Kevin Pugh, Master Goldsmith
- Shelby Amos, Owner Bridal-Remount Specialist
- Sandi Johnson, Store Manager
Best Review: Pam praised the service, highlighting the professionalism and quality of work she received, particularly appreciating an associate's helpfulness during her experience.
Worst Review: Michael expressed dissatisfaction with the pricing and described feeling pressured during his visit, suggesting that he found better options elsewhere for similar services.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 38
Store Phone Number: 7403449259