Punjab Jewelers, located at 118-02 101st Ave, South Richmond Hill, NY 11419, is renowned for its extensive selection of high-quality 22k and 24k gold jewelry, including custom engagement rings. With a focus on customer service, the knowledgeable staff frequently receives praise for their friendly demeanor and assistance in creating unique and meaningful pieces. The store boasts 102 reviews, highlighting both positive and negative customer experiences.

Customers have reported excellent service, competitive pricing, and a wide range of jewelry options, particularly noting the expertise of staff members such as Randeep and Kritika. These associates are recognized for their kind and helpful nature, contributing to a welcoming shopping atmosphere. Many reviewers appreciate the upscale variety of gold jewelry, complemented by the store's reasonable pricing and exceptional customer care.

Conversely, some customers have expressed dissatisfaction regarding pricing discrepancies and claimed that some pieces sold did not meet their quality expectations. There have been concerns about perceived dishonesty and customer service experiences that left a negative impression.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: Chahat praised the excellent service and great selection at Punjab Jewelers, commenting on the very good pricing and recommending the shop for its engagement rings.

Worst Review: A customer named Sachin criticized the store, claiming that they were charged high prices for gold and received significantly less value when selling it back, suggesting a lack of trust in pricing practices.

Operating Hours:
- Tuesday: Closed
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: 12 PM - 7 PM
- Monday: 11 AM - 7 PM

Staff Members: Randeep, Kritika

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.