Pyramid Jewelers, located at 20 Hillside Ave, Williston Park, NY, is a cherished local destination for those in search of exquisite engagement rings and personalized jewelry services. With a strong community presence in Nassau County, this shop has garnered an impressive average rating of 4.9 from 14 Google reviews, demonstrating its commitment to quality and customer satisfaction.

The owner, Alan, is frequently commended by patrons for his honesty and craftsmanship skills, making customers feel at ease during the design process. Many reviews reflect an appreciation for the close attention to detail and the warm, friendly atmosphere. The team, which reportedly includes Patty, is dedicated to ensuring every piece of jewelry meets their clients' desires and expectations, particularly in engagement ring design and repair services. However, a small number of reviews indicate that some customers have faced challenges regarding communication at busy times.

Customer Sentiment: Around 90% of customers are highly satisfied, while 10% have expressed mild concerns.

Opening Hours:

Monday: Closed
Tuesday: Closed
Wednesday: 11:00 AM – 4:00 PM
Thursday: Closed
Friday: 11:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Jeannie praised Alan's integrity and personalized service, expressing her loyalty and the uniqueness of the custom pieces she's received over the years.

Worst Review: One customer felt that their repair took longer than expected, leaving them a bit dissatisfied with the turnaround time.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.