Pyramid Studios, located at 10 State St, Ellsworth, ME 04605, is a family-owned jewelry store specializing in custom engagement rings and jewelry crafting. The store has a reputation for high-quality, artisan jewelry created by master jewelers David and Donald, who bring years of experience to the table. Customers can expect exceptional service, as the staff is known for being knowledgeable and helpful throughout the engagement ring design process.

Operating year-round, Pyramid Studios offers a range of services, including custom design, repairs, and the sale of unique pieces crafted in-house as well as from other skilled designers. They emphasize a friendly, no-pressure environment for customers seeking personalized jewelry.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Pyramid Studios has gathered a total of 29 reviews. The sentiment leans positively, with approximately 70% of reviews reflecting a positive experience, 20% being neutral, and 10% conveying negative sentiments.

Customers have praised the store for its beautiful craftsmanship and the ability to create custom pieces that meet their specific needs. The unique and artistic designs have garnered much appreciation, making it a popular choice for engagement rings.

However, there are negative reviews highlighting some instances of customer service issues, with specific complaints about communication and pricing discrepancies.

Best Review:
Albert mentioned that he and his wife were consistently impressed with the customization services offered at Pyramid Studios, noting their successful creation of anniversary rings.

Worst Review:
Nichole expressed frustration over a poor customer service experience when she found discrepancies with pricing during her visit, leading her to decide against returning to the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.