Quartz-Time Jewelry and Watch Repair, located at 12746 La Mirada Blvd, La Mirada, CA 90638, is a reputable jeweler known for its exceptional engagement ring creation and repair services. With a strong focus on customer satisfaction, this family-owned business has garnered a wealth of positive feedback from the community. Customers appreciate the friendly and knowledgeable staff, especially Juan, the owner, who is noted for his quick service and expertise in handling various jewelry needs, including resizing rings and custom orders.
The store operates in Los Angeles County and is well-regarded for its comprehensive services that extend beyond engagement rings to include watch repairs, jewelry cleaning, and jewelry restoration. It has a solid average rating of 4.6 from 56 reviews, indicating overall customer satisfaction with their offerings.
Overall Sentiment from Online Customer Reviews:
Positive: 81%
Neutral: 12%
Negative: 7%
While many reviews highlight prompt turnaround times and reasonable pricing, particularly for tasks like battery replacements and band adjustments, a few customers have expressed dissatisfaction with engagement ring resizing experiences and minor issues with service quality.
Best Review:
Frances noted that Quartz Time has consistently provided reliable and friendly service for her watch repairs and resizing, making it her go-to place for jewelry needs.
Worst Review:
Riah mentioned a frustrating experience when trying to get a watch band attached for a special occasion, leading to delays and an unsatisfactory response from the staff.
**Opening Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 79
Store Phone Number: 5629436607