Quinn's Jewelry located at 426 Lincoln Highway, Rochelle, IL 61068, operates as a reputable jeweler in Ogle County, offering a range of services, including custom engagement ring creation and repair services. The store is known for its personalized customer service, with staff members being described as friendly and professional.
The jeweler has garnered a total of 58 reviews, revealing a mixed sentiment from customers. Many positive reviews highlight the meticulous attention to detail, quality of service, and the ability to fulfill specific customer requests in engagement ring design. Customers particularly appreciate the owner's commitment to customer satisfaction and the store's ability to complete services promptly without long shipping times. However, a few negative reviews indicate instances of perceived unprofessional service, which detracts from the otherwise positive atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Operating Hours:
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 5 PM
- Saturday: 9 AM – 3 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Marvin Quinn (Owner)
Best Review: A customer praised the excellent service they received for resizing their wedding ring, commending the quick turnaround time and the professional manner of the staff.
Worst Review: Another customer expressed disappointment regarding their experience, feeling that the service received was unprofessional compared to expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 58
Store Phone Number: 8155622426