R & L Jewelers, located at 5435 Clayton Rd Ste J, Clayton, CA 94517, is renowned for its exceptional engagement ring creation and dedicated customer service. The shop, specializing in custom jewelry design, has garnered numerous reviews, accumulating a total of 51 assessed customer opinions over various platforms.

The owner, Doug, is highly praised for his craftsmanship and commitment to excellence in all aspects of jewelry-making. Customers report a welcoming atmosphere where Doug takes the time to educate clients about precious stones and offers personalized service for custom engagement rings.

R & L Jewelers operates in Contra Costa County, offering services such as gold buying, jewelry repair, and estate jewelry appraisal. The store is recognized for its meticulous attention to detail, particularly in crafting unique, high-end pieces that cater to individual preferences.

Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 12:00 PM - 6:00 PM |
| Wednesday | 12:00 PM - 6:00 PM |
| Thursday | 12:00 PM - 6:00 PM |
| Friday | 12:00 PM - 6:00 PM |
| Saturday | 12:00 PM - 6:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 80%, with users celebrating the personalized attention and quality of work, while neutral and negative sentiments represent around 10% each, pointing to long wait times and communication issues.

Best Review: Kathy Boxmeyer emphasized the beauty of the custom jewelry they received and noted the attentive service from Doug, highlighting a positive experience with engagement ring repairs.

Worst Review: Ava S. expressed dissatisfaction with delays in receiving her resized rings, reporting a frustrating experience with communication from the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.