Rae's Jewelry, located at 100 E Main St, Louisville, OH 44641, is a remarkable jewelry store well-known for its exceptional engagement ring creation services. The store has garnered positive attention with a rating of 4.3 from 32 Google reviews and 4.5 from 50 Facebook reviews, showcasing their commitment to customer satisfaction. The talented staff, including graduate gemologist George Hayes III, provides personalized assistance in designing and crafting stunning custom engagement rings tailored to each client's unique preferences.

Customers appreciate the wide range of services offered, including jewelry repairs, custom designs, and appraisal services. Positive reviews highlight the friendly atmosphere and knowledgeable team members who guide clients through the engagement ring creation process, ensuring a rewarding experience. However, a few negative reviews suggest that there were occasional concerns regarding the quality of certain services and communication issues.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Best Review: A customer praised the staff for their patience and clear communication during the custom engagement ring creation process, noting that they felt supported and informed every step of the way. This sentiment was echoed by George, who appreciated the store's wealth of knowledge in guiding them through their choices.

Worst Review: A reviewer expressed disappointment after experiencing issues with a repair service that resulted in a damaged watch, citing poor communication from the staff regarding the repair process. They felt their concerns were not adequately addressed.

Hours of Operation:
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 2:30 PM
- Sunday: Closed
- Monday: 9:30 AM – 5:30 PM

Staff Members: George Hayes III

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.