R and M Woodrow Jewelers Rye NY

R & M Woodrow Jewelers, located at 21 Purchase St, Rye, NY 10580, has established itself as a cherished destination for engagement ring creation and fine jewelry in Westchester County. With a warm, family-run atmosphere, they have cultivated a loyal clientele over the years since opening in 1985.

The team, led by brothers Michael and Robert Woodrow, excels in personalized service, taking the time to understand each customer's vision for their perfect piece. Customers frequently commend the store’s wide selection and the quality of craftsmanship. Many reviews highlight the friendly and knowledgeable staff, who go above and beyond to make the design process both enjoyable and stress-free. However, some feedback notes occasional challenges with communication and service discrepancies.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
Monday to Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed

Best Review: Alison mentioned that the selection at Woodrow Jewelers catered to various price points, along with the excellent service that made her shopping experience truly special.

Worst Review: Deborah shared disappointment regarding communication about her ring's repair, feeling that the cost was unexpectedly high compared to the initial estimate.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.