Raspa Jewelers, located at 4 N 10th Ave, Highland Park, NJ 08904, is a family-owned jewelry store with a long-standing tradition of quality service since 1947. The shop specializes in creating stunning engagement rings and wedding bands, offering a personal touch in their jewelry design process. Customers appreciate the knowledgeable staff led by owner Salvatore Raspa, who is known for his commitment to customer education and a wide selection of high-quality diamonds. Raspa Jewelers provides a variety of services, including jewelry repairs, custom pieces, and appraisals.
The store operates in Middlesex County and has received a total of 52 reviews. The sentiment from online customer reviews is generally positive, with approximately 75% positive, 15% neutral, and 10% negative feedback.
Positive reviews highlight the exceptional customer service, friendly demeanor of the staff, and the high quality of craftsmanship in custom jewelry pieces. Customers often mention the trustworthiness and expertise of Salvatore Raspa, making it a go-to destination for engagement rings.
Negative reviews, however, indicate some concerns regarding communication and service speed, particularly in terms of follow-up on repairs and alerts when items are ready for pick-up.
**Hours of Operation:**
| Day | Hours |
|-----------|----------------------|
| Tuesday | 10:30 AM - 4:00 PM |
| Wednesday | 10:30 AM - 4:00 PM |
| Thursday | 10:30 AM - 4:00 PM |
| Friday | 10:30 AM - 4:00 PM |
| Saturday | 10:30 AM - 2:00 PM |
| Sunday | Closed |
| Monday | Closed |
**Staff Members:**
- Salvatore Raspa
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
A customer praised Raspa Jewelers for their knowledgeable staff who guided them expertly in selecting an engagement ring. They appreciated the personalized service and the wide selection of quality diamonds available.
Worst Review:
One review expressed frustration over a lack of communication after dropping off jewelry for repairs, noting that the customer felt uninformed when the items were finally ready, and encountered issues with payment processing upon pickup.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 52
Store Phone Number: 7325720400