Ray Ward Fine Jewelers, located at 2015 W Broadway St Suite 51B, Ardmore, OK 73401, provides exceptional services focused on creating and designing engagement rings. Known for their commitment to quality and customer satisfaction, this family-owned jeweler has been a staple in the community for many years. They offer a wide range of options including loose diamonds, custom jewelry, and jewelry repair services. The knowledgeable staff, led by Jeff and Cindy Ray, are praised for their helpfulness and expertise, ensuring that customers feel supported throughout the engagement ring selection process.
This jeweler boasts a high overall customer satisfaction rating, evidenced by 198 reviews, many praising the selection and service. Positive sentiments highlight the outstanding customer service, unique offerings, and a welcoming environment. However, a few negative reviews have pointed out issues with pricing and specific repair experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 89%
- Neutral: 5%
- Negative: 6%
Best Review:
Jessica appreciated working with the team to create a custom piece for her husband, noting how the staff went above and beyond to ensure her vision was realized, resulting in a sentimental keepsake.
Worst Review:
A customer named Veronica found her experience disappointing due to miscommunication regarding pricing on a financing option, leading to unexpected costs for her family.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 am - 5:30 pm |
| Tuesday | 10:00 am - 5:30 pm |
| Wednesday | 10:00 am - 5:30 pm |
| Thursday | 10:00 am - 5:30 pm |
| Friday | 10:00 am - 5:30 pm |
| Saturday | 10:00 am - 3:00 pm |
| Sunday | Closed |
Staff members included in the reviews are Jeff and Cindy Ray.
Positivity Score: 91.5%
Total Customer Feedback Reviewed: 198