Reagan Steele Jewelers, located at 108 W Lockhart St, Sayre, PA 18840, is a highly regarded destination for those seeking expertise in engagement ring creation and exceptional customer service in Bradford County. The talented team, led by owner Greg Steele, boasts extensive experience and knowledge in fine jewelry, ensuring a personalized and enjoyable buying experience. Customers appreciate the accommodating staff, whose patience and willingness to answer questions have earned them praise.
The shop is known for its custom engagement rings, crafted with care and meticulous attention to detail. The store also offers repair services, making it a one-stop location for all jewelry needs. Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
Overall, the store has garnered 52 reviews, reflecting a generally positive customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive feedback highlights the friendly and knowledgeable staff, with customers feeling welcomed and at ease during their shopping experience. However, some negative reviews mention dissatisfaction with customer service, particularly regarding dismissive attitudes.
Best Review:
Michele Licata noted the incredible quality and friendly service, praising the overall experience as highly positive.
Worst Review:
Kyle Cook expressed disappointment over a lack of store credit or money-back options after a purchase, feeling the response from the owner was dismissive.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include Greg Steele.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 52
Store Phone Number: 5708889604