REEDS Jewelers, located at 1239-C Belk Drive, Mount Pleasant, SC 29464, is a highly regarded jeweler specializing in the creation of exquisite engagement rings. With a reputation built over 75 years, they offer a personalized experience for customers looking to craft the perfect symbol of love. The knowledgeable staff, particularly recognized for their exceptional service, assists in selecting and designing custom jewelry that meets individual preferences and budget. Their services encompass a wide range of jewelry repairs, ring resizing, and professional cleaning to maintain the brilliance of your pieces.
Operating in Charleston County, REEDS Jewelers has received 175 customer reviews that highlight both excellence and areas for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers frequently praise the friendly and attentive staff for their ability to guide clients through the engagement ring selection process, ensuring a smooth and enjoyable experience. However, some feedback points to occasional challenges in service timelines and communication.
Best Review:
A customer named Marilyn expressed immense gratitude for the outstanding service provided by Christine in helping her customize her engagement ring and wedding band, describing the outcome as stunning.
Worst Review:
Anna shared her disappointment with the rude service from an older staff member during her visit, despite noting that the rest of the team was friendly.
**Hours of Operation:**
- Monday - Saturday: 10:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
**Staff Mentioned:**
- Christine
- Marilyn
- Anna
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 183